IT management
Learn about the core elements of IT management, including operations, tech support and personal computing, as well as terms related to IT careers, certifications and project management.
Certifications
This glossary contains definitions related to IT Certifications.
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cloud architect
A cloud architect is an IT professional who is responsible for overseeing a company's cloud computing strategy.
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massive open online course (MOOC)
A massive open online course (MOOC) is a typically free web-based distance learning program that's designed for large numbers of geographically dispersed students.
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MCSA (Microsoft Certified Solutions Associate)
MCSA (Microsoft Certified Solutions Associate) was a certification program offered by Microsoft and intended for people seeking entry-level jobs in an IT environment.
IT career paths
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cloud architect
A cloud architect is an IT professional who is responsible for overseeing a company's cloud computing strategy.
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DevOps engineer
A DevOps engineer is an IT professional who works with software developers, systems operators and other production IT staff to oversee code releases and deployments.
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SharePoint administrator
A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform.
IT Operations
Terms related to the processes and services implemented and managed by an organization’s information technology (IT) department. Topics covered include systems management, configuration management, API management and DevOps, as well as real-time performance monitoring and management.
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ERP (enterprise resource planning)
ERP, or enterprise resource planning, is software designed to manage and integrate the functions of core business processes like finance, HR, supply chain and inventory management in a single system.
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application containerization (app containerization)
Application containerization is a virtualization technology that works at the operating system (OS) level. It is used for deploying and running distributed applications in their own isolated environments, without the use of virtual machines (VMs).
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containers as a service (CaaS)
Containers as a service (CaaS) is a cloud-based service that provides a secure environment for running containerized applications.
Personal computing
Terms related to personal computers, including definitions about computers sold as consumer products and words and phrases about laptops, tablets and smartphones.
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3D (three dimensions or three dimensional)
3D, or three dimensional, refers to the three spatial dimensions of width, height and depth.
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RAM (random access memory)
Random access memory (RAM) is the hardware in a computing device that provides temporary storage for the operating system (OS), software programs and any other data in current use so they're quickly available to the device's processor.
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cyberterrorism
Cyberterrorism is usually defined as any premeditated, politically motivated attack against information systems, programs, and data that threatens violence or results in violence.
Project management
Terms related to project management, including definitions about project management methodologies and tools.
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What is DevOps? The ultimate guide
The word 'DevOps' is a combination of the terms 'development' and 'operations,' meant to represent a collaborative or shared approach to the tasks performed by a company's application development and IT operations teams.
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business case
A business case is a formal document or verbal value proposition that outlines the justification for commencing a project or undertaking a specific task.
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startup culture
A startup culture is a workplace environment that values creative problem-solving, open communication and a flat hierarchy.
Technical support
Terms related to computer fundamentals, including computer hardware definitions and words and phrases about software, operating systems, peripherals and troubleshooting.
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mobile device
A mobile device is essentially a portable, handheld computer that enables users to access information, perform tasks and connect with other people and devices.
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printed circuit board (PCB)
A printed circuit board (PCB) is a structure for assembling electronic components and their connections into a unified circuit that allows electrical current to pass between components.
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computer forensics (cyber forensics)
Computer forensics is the application of investigation and analysis techniques to gather and preserve evidence from a particular computing device in a way that is suitable for presentation in a court of law.